Contact us

After checkout, check for your order confirmation email, including your spam or junk folder. If you cannot find it, contact support@silvergardensae.com with the email address used at checkout so we can check your order.

Contact support@silvergardensae.com or WhatsApp +971 56 902 0215 as soon as possible with your order number and the correct address. We will confirm whether the change is possible; changes may not be available once preparation or dispatch has started.

We currently deliver within the United Arab Emirates. Availability depends on your location and our delivery routes. See our shipping and delivery policy for coverage and conditions.

Our estimated schedule is Dubai: 1–3 working days; Abu Dhabi: approximately once a week; Sharjah: 4–5 working days; and Umm Al Quwain, Ras Al Khaimah, Fujairah and Al Ain: approximately every two weeks. Timing for Ajman and other locations depends on the current route. These are estimates; product preparation and access can affect timing. Read our shipping and delivery policy for details.